: Open the Hikvision Password Reset Helper and follow the on-screen instructions.
Once you've downloaded the software, follow these steps to reset your password: hikvision password reset helper 1101 link download
You export a "Device Feature Code" (XML file) from the tool and send it to Hikvision support or your local distributor to receive a unique reset key. Alternative Reset Methods : Open the Hikvision Password Reset Helper and
Support will send back an encrypted XML file. In the SADP tool, select "Import File" , upload the file you received, and enter a new, strong password to complete the reset. 2. Self-Service via Hik-Connect App select "Import File"