Exact version numbers change; always check NexDock’s official support page.
The NexDock 360 typically does not require or receive user-facing firmware updates, as it functions as a passive hardware shell reliant on the connected host device. Performance issues or needed updates for trackpad, display, or touch functionality are resolved by updating the connected smartphone or PC and using the original USB-C cable. For troubleshooting steps and support, visit Nex Computer . nexdock 360 firmware update
If you are experiencing a critical failure (like a completely unresponsive trackpad or a white logo screen), it may be a hardware defect rather than a software bug. Contact Support: Nex Computer recommends logging into your account at secure.nexdock.com to open a help desk ticket for technical issues. PCBA Replacement: For troubleshooting steps and support, visit Nex Computer
Settings for the touchpad are controlled by the connected device (e.g., Samsung DeX settings) rather than the NexDock itself. PCBA Replacement: Settings for the touchpad are controlled