Idnow Serial Number Install

To complete an installation or verification with IDnow, you typically need a Process ID (also called an ) rather than a standard hardware serial number. 🛠️ Quick Setup Guide If you are looking to start your identification process: Locate Your Ident ID

Look for an email from your service provider with a subject line like "Complete your identity verification." The code is usually 8 to 12 characters long (e.g., ABC-DEFG-HI). idnow serial number install

| Error Message | Likely Cause | Fix | | :--- | :--- | :--- | | | Typo or expired license | Double-check for typos. Contact IDnow support if recently renewed. | | "Serial number not authorized for this endpoint" | Environment mismatch (Production vs. Sandbox) | Ensure you are using the correct serial (e.g., SN-DEV-... for sandbox, SN-PROD-... for live). | | "Region mismatch" | Serial is for EU but API call is from US | Verify your API endpoint URL matches the region of the serial number. | | "Serial already in use" | Exceeded concurrent license limit | Review your active sessions or upgrade your plan. | To complete an installation or verification with IDnow,

: Locate the sticker on the back of the instrument. The serial number is situated in the bottom right corner of this label, typically found next to the serial number icon. 2. Software Identity Management (Ident-ID) Contact IDnow support if recently renewed

💡 If the serial number field is giving you an error, double-check that you haven't confused it with your document number.

A failed "idnow serial number install" is almost always due to skipped prerequisites. Before touching the terminal or configuration file, ensure the following: