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Digital Transformation in Banking: A Case Study of SABA E-Learning Implementation at BIDV in 2021

The system (now part of Cornerstone ) serves as the core digital learning management platform for the Bank for Investment and Development of Vietnam (BIDV) . In 2021, its role was critical as BIDV navigated the impacts of the COVID-19 pandemic and accelerated its 2021-2025 Restructuring Plan . Overview of Saba eLearning at BIDV saba elearning bidv 2021

system, implemented in 2021, replaced traditional, fragmented training methods with a unified, cloud-based environment. This allowed over 23,000 employees to access standardized training modules on transaction accounts, insurance, and risk management from any location—a necessity during the social distancing mandates of that year. Key Impacts of the Platform Standardization of Expertise Digital Transformation in Banking: A Case Study of

| Quarter | Activity | |---------|----------| | Q1 2021 | Data migration of 28,000+ employee records; pilot with 500 IT and HR staff. | | Q2 2021 | Full go-live; mandatory "Digital Foundation" course for all employees. | | Q3 2021 | Integration with BIDV’s HR system (Oracle HCM) for single sign-on (SSO). | | Q4 2021 | Launch of “Basel III & Risk Management” specialization. | This allowed over 23,000 employees to access standardized

Here is some interesting text about Saba eLearning and BIDV in 2021: