He tried Windows Update. The computer whirred, searched, and presented him with... a driver from 2013. It was DirectX 10.1, useless for his needs.
DirectX 11 is a set of APIs developed by Microsoft for Windows-based systems. It provides improved performance, new features, and better compatibility with games and applications. If you're running Windows 7 or later, you'll want to ensure that your graphics driver supports DirectX 11. He tried Windows Update
Since AMD acquired ATI, legacy drivers are hosted on AMD’s website. Most "Premium Graphics" cards fall under the series. Go to the AMD Driver Support page . He tried Windows Update
Most answers were dead links or vague advice about "Windows Update." He tried Windows Update